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Platform Administrator - Kiewit Technology Group

Location: 

Omaha, NE, US

Requisition ID: 174239 

Job Level: Entry Level 

Home District/Group: DHO Information Technology Group 

Department: Technology Group 

Market: Corporate Home Office 

Employment Type: Full Time 

Position Overview

As Platform Administrator, you will be responsible for providing technical support and customer service to all areas of the Kiewit organization. Tasks include handling escalated customer issues covering a variety of services. This is a position on a newly formed team looking for self-starters who are actively looking to take on issues and resolve them in a timely manner. 

District Overview

Kiewit Technology Group (KTG) builds solutions to enable and support a $12.5 billion company. Our mission is to deliver project schedule and cost certainty by employing technology designed by and for the construction industry. Our team deploys technology solutions to the field and home office departments that increase profitability by maximizing the way we use our people and resources in daily operations. KTG uses systems and tools that manage every part of Kiewit’s business and lifecycle of a project to improve planning and day-to-day execution in the field by giving our people real-time data to make faster, smarter decisions. When you join KTG, you will make an impact on the critical work we do every day. 

Location

This is an onsite position at our office at 12312 Port Grace Boulevard, LaVista, NE

Responsibilities

•Provides technical support and troubleshooting, resolving issues in a timely manner.
•Collaborates with technology teams and business users to efficiently and effectively resolve issues and escalate when necessary.
•Keep security focus while administering and providing access to business-critical platforms.
•Diagnoses and resolves technical issues promptly to minimize downtime and maintain system integrity.
•Performs routine checks and maintenance tasks to ensure the health and functionality of IT systems.
•Develops and updates a knowledge base of common issues and solutions for tier 1 technicians where necessary.
•Reliable and consistent attendance

Qualifications

•High School Diploma / GED
•2-4 years working in a technical environment, administering systems and providing customer service.
•Technical knowledge and troubleshooting experience with common business technologies (exchange, network drives, system configuration)
•Ability to manage permissions groups and actively troubleshoot firewall applications.
•Highly motivated to resolve issues, take initiative, and organize work.
•Nice to have: experience with scripting and automation technologies
•Ability to follow Kiewit standards and policies.


Other requirements:
•Work 10-7 p.m. CST to support customers in different areas of the United States
•Be available for on call rotation as necessary

 

#LI-KM
 

Other Requirements:

  • Regular, reliable attendance 
  • Work productively and meet deadlines timely
  • Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
  • Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
  • Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
  • May work at various different locations and conditions may vary.

 

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
 

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There’s no limit to what you’ll do at Kiewit. Whether you’re building or supporting projects that provide communities with dependable energy, safe transportation, clean water, or access to health care, the work you do will positively impact people’s lives for generations to come. 

Here you’ll have endless opportunities to expand your expertise through on-the-job experience and internal and external training and development opportunities. 

We offer our full-time staff employees a comprehensive benefits package that’s among the best in our industry. From top-tier health care programs to employee assistance programs and retirement planning, we aim to provide you with the tools you need to be successful in the areas of life that matter most to you.

Kiewit is an equal-opportunity employer, and we believe a diverse workforce is vital to the success of our business. We continue our efforts to attract, develop and retain employees from all backgrounds who are passionate about our industry.  

We are committed to veteran and military hiring and will consider relevant military experience as equivalent to qualification requirements.


Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs
Job Segment: Construction, Technical Support, Entry Level, Engineering, Technology

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