HR Specialist - Kiewit Craft Services

Position Overview

We have a unique opportunity for a dynamic Human Resources Advisor to join our Employee Services team. Someone with 1-3 years of HR experience, with great problem-solving skills, who has the ability to thrive in a high-volume, fast-paced, Shared Service / Center of Excellence office environment.  

As an HR Advisor, you will be responsible for providing high-level support to our employees regarding benefits, new hire administration, onboarding, and HR policies and procedures.  This position requires a well-rounded, detailed-oriented individual with excellent interpersonal skills. 

As an HR Advisor, you will serve as the first point of contact for employee assistance through our AskHR support portal, responding to employee questions and requests via telephone, chat, email, and drop-in face-to-face interactions.  You will obtain and provide requested information and take appropriate action to resolve, refer, or escalate issues in accordance with company and HR policies and procedures, working closely with our field HR teams, employees and management. You will also support the department in the administration of assigned transactional work.

At Kiewit, the scale of our operations is huge. Our construction and engineering projects span across the United States, Canada and Mexico, improving and connecting communities with every initiative.  We depend on our high-performing operations support professionals — they’re the glue that holds multiple areas of the business together and the catalysts that make things happen. We hire only the most driven people and we offer them diverse career opportunities, strong leadership and mentorship, rewarding, collaborative work, and responsibility they won’t find just anywhere. We’re always pushing new limits. You can too.

District Overview

HR Operations is an integral partner and service provider at Kiewit. In recent years, we have gone from decentralized HR groups to a unified, shared service team, with various HR Centers of Excellence. Our vision is to be a best-in-class international HR organization.

Location

This position is based out of The Woodlands, TX. This is a shared service center in a professional office setting, the nature of the role will require mobility.

Responsibilities

• Professionally and accurately responds to written and oral inquiries from employees and managers regarding HR questions, issues, problems. This will include telephone, chat, e-mail, and drop-in face-to-face interactions
• Manages employee changes, special pays, employee updates, Tuition Reimbursement requests, and report requests
• Plans and conducts new hire orientation (in-person and remote sessions)
• Interfaces with Centers of Excellence partners to assist in the administration and support of employee issues and problems
• Quickly and accurately resolves cases in a professional, sensitive, customer-focused manner in accordance with company policies and procedures
• Escalates complex cases to achieve resolution
• Maintains a high degree of confidentiality

Qualifications

• 1-3 years of Human Resources experience
• Degree in Human Resources or related preferred
• Knowledge of various areas of human resources including benefits, employment, pay-related practices/process, and compensation
• Ability to thrive in a high-volume, fast-paced, Shared Service / Center of Excellence office environment
• Excellent communication and customer service skills
• Strong problem-solving skills
• Ability to maintain confidentiality
• Familiarity with HRIS systems a plus
• Ability to work with a diverse group of employees and individuals
• Excellent organizational and time management skills
• Ability to multi-task and prioritize multiple projects
• Strong analytical skills
• Ability to work independently or with a team
• High level of proficiency with Microsoft Office applications to include; Outlook, Word, Excel, and PowerPoint