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Senior Advisor, Communications and Community Relations


Ottawa, ON, CA

Requisition ID: 119902 

Job Level: Mid Level 

Department: Communications 

Market: Transportation 

Employment Type: Full Time 

Position Overview

As Senior Advisor, Communications and Community Relations you will a key role in the development and delivery of superior, multi-channel communication products and engaging stakeholder and community relations activities that support the City of Ottawa’s Stage 2 Light Rail Transit Project.
As an ideal candidate for this role, you’re a high-performing, proactive and multi-skilled communications professional who’s eager and able to manage a wide range of projects and initiatives. You’re an outstanding writer with a knack for translating technical information into engaging, digestible content. You thrive in a fast-paced, collegial environment and you’re equally as comfortable operating autonomously as you are collaborating with colleagues and stakeholders. 

District Overview

Eastern Canada District's projects include highways, bridges, mass transit, mine site development & open pit operations, hydroelectric powerhouses, wind-power plants, dams & industrial. The serve the construction and mining industries and operates in Eastern Canada.


This position is based in Ottawa, ON


  • Create timely, informative, and engaging content to build awareness and support for the Stage 2 LRT Project.
  • Build confidence, understanding and trust among key stakeholders, residents, community groups and the public by supporting integrated and proactive communications and community engagement approaches and stakeholder relations initiatives.
  • Works with the project teams to increase sensitivity and awareness of public issues, neighbours, and stakeholders, and work with the public, neighbourhoods, stakeholders and others to exchange information, coordinate efforts, and resolve issues. 
  • Measure the quality, performance and outcomes of strategic communications and community relations objectives through the development and implementation and dissemination of metrics, and associated reports, monitors and reports on progress for internal and external audiences.
  • Maintain a communication/contact/public inquiry database to chronicle inquiries, actions, and results.
  • Use multi-media and digital techniques and content to support project information and collateral including brochures, fact sheets, flyers, handouts, and presentations.
  • Draft and post articles to support project/district/corporate communication and employee communication initiatives.
  • Collaborate with other professionals to create an integrated, high-performing communications and stakeholder engagement team.


  • Completion of a degree in Communications, Journalism, Public Relations, Political Science, Public Administration, or a related field.  
  • Minimum five (5) to seven (7) years’ progressive experience in communications, community engagement, community relations, customer service in the public or private sector or a combination of education, training and experience deemed equivalent.
  • Project management experience to lead, manage, and monitor simultaneous projects to tight deadlines, and monitor project performance results.
  • Analytical problem-solving and issues management skills, political acuity, initiative, tact, and diplomacy. 
  • Ability to build constructive and effective relationships, and work collaboratively with colleagues, stakeholders, and the community to build consensus or influence decisions.
  • Ability to work in high intensity, demanding situations with a proven track record of successfully meeting deadlines and project expectations, with a strict attention to detail.
  • Interpersonal and oral/written/presentation/listening communication and issues management skills to develop and implement materials and responses to community and stakeholder issues and concerns.
  • Strong ethics that will reflect positively on the company, and an ability to maintain confidentiality.
  • Previous experience working on large infrastructure projects will be considered an asset.
  • Modern communication techniques, multimedia, and software applications (e.g. desktop publishing, word processing, web-authoring).
  • Work week is Monday to Friday and occasionally on evenings and weekends
  • Fluency in French (oral and written) will be considered an asset.

We believe in equal opportunity in employment practices without discrimination, and comply with all laws regarding human rights in the provinces where we operate.

There’s no limit to what you’ll work on at Kiewit. With contracts in different markets and geographic areas, you’ll tackle new challenges all the time. Whether you’re building a facility that can turn water into power or engineering safer infrastructure networks, you’re bound to push the limits of innovation in new and exciting ways.

With Kiewit, you’ll have the potential to work on a variety of projects in seven major markets. From railroads to tunnels, renewable energy to biofuels, you’ll be part of a mission that’s bigger than you can imagine. 

Here, you’ll team up with market experts and gain cross-functional experience — all while helping people across the globe live better.

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

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