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Sr UX Researcher - Kiewit Technology Group

Location: 

Omaha, NE, US

Requisition ID: 105479 

Job Level: Senior Level 

Department: Information Technology 

Market: Corporate Home Office 

Employment Type: Full Time 

Position Overview

The Senior UX Researcher is responsible for introducing and applying research methods to understand user needs, recommend proposals, and validate solutions for new or existing digital products from the Kiewit Technology Group.  This role leads UX research efforts while working closely with the UI Design, Product, Project, and Software Engineering teams to ensure an effective user-centered design process is followed throughout the software development lifecycle.

District Overview

Kiewit Technology Group’s (KTG) mission is to deliver project schedule and cost certainty by employing technology designed by and for the construction industry. Our team deploys apps to the field that increase profitability by maximizing the way we use our people and resources in daily operations. KTG uses the Kiewit Management System (KMS), which includes systems and tools that manage every part of Kiewit’s business and lifecycle of a project, to improve planning and day-to-day execution in the field by giving our people real-time data to make faster, smarter decisions. Every day our employees make an impact the efficiency of the iconic projects Kiewit builds and you can too.

Location

This position is based out of our Kiewit Business Center at 12720 I Street. This is a shared service center in a professional office setting. 

Responsibilities

•    Advocates, implements, and executes effective user-centric research and design processes aligned to user goals, business needs, and technical requirements.
•    Leads user pool, discussion guide, and report creation for moderated and unmoderated UX research in the lab or the field, qualitative or quantitative, and behavioral or attitudinal. (Surveys, contextual and stakeholder interviews, usability testing, card sorts, tree tests, sketching exercises, and other appropriate methods.)
•    Produces and documents appropriate UX deliverables such as service blueprints, process diagrams, personas, empathy maps, prioritization grids, wireframes, site maps, user flows, and research analysis reports.
•    Organizes and leads participatory discovery, ideation, and design activities in consultations, workshops, labs, or focus groups of various sizes leading to meaningful decisions, ideas, or artifacts.
•    Helps articulate product KPIs and facilitates activities to report relevant and actionable analytics and measurements.
•    Work with UI Designers and Developers to bring concepts to life while maintaining UX best practices.
•    Teaches and surfaces relevant secondary research from usability white papers, human factors, and the psychology of design when providing guidance, feedback, and heuristic evaluations.
•    Trains, advocates, and mentors teams and collaborators on user centered design, the UX/UI team vision, and new and better ways to execute.

Qualifications

•    Degree in Human Computer Interaction (HCI), User Experience Design or equivalent professional training / experience.
•    Demonstrated mastery of User Centered Design (UCD) and creation of UX deliverables (site maps, user flows, personas, surveys, and research analysis reports) required.
•    Demonstrated UX/Design Thinking facilitation skills such as Design Sprints or Workshops.
•    Ability to synthesize and articulate complex concepts targeted at multiple audiences.
•    Experience in enterprise-wide product solutions required.
•    Effectively communicates verbal, written, and designed content.
•    Demonstrated leadership abilities on projects and teams.
•    Willingness to travel approximately less than 10%.

Bonus Points:
•    Graduate Studies or advanced training preferred.
•    Background in Social Sciences/ Business / Visual Design a plus.
•    Education in psychology, sociology, or anthropology strongly desired.
•    Experience with prototyping software such as Axure, Figma, Sketch preferred

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


There’s no limit to what you’ll work on at Kiewit. With contracts in different markets and geographic areas, you’ll tackle new challenges all the time. Whether you’re building a facility that can turn water into power or engineering safer infrastructure networks, you’re bound to push the limits of innovation in new and exciting ways.

With Kiewit, you’ll have the potential to work on a variety of projects in seven major markets. From railroads to tunnels, renewable energy to biofuels, you’ll be part of a mission that’s bigger than you can imagine. 

Here, you’ll team up with market experts and gain cross-functional experience — all while helping people across the globe live better.