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Bilingual Leave Advisor (English/French) - HR Operations

Location: 

Omaha, NE, US Denver, CO, US Lenexa, KS, US Houston, TX, US The Woodlands, TX, US

Requisition ID: 120379 

Job Level: Entry Level 

Department: Human Resources 

Market: Corporate Home Office 

Employment Type: Full Time 

Position Overview

Here is your opportunity to make a difference in the employee experience, by bringing end-to-end support to employees in one of the most personal and sensitive times in their career – leave of absence. As part of a highly collaborative, consultative and ambitious Leave Team, you’ll execute day-to-day support critical to the leave of absence event in the employee lifecycle. You’ll be a subject matter expert providing concierge level employee-focused service to employees, managers and HRBPs. 

At Kiewit, the scale of our operations is huge. Our construction and engineering projects span across the United States, Canada and Mexico, improving and connecting communities with every initiative.  We depend on our high-performing operations support professionals — they’re the glue that holds multiple areas of the business together and the catalysts that make things happen. We hire only the most driven people and we offer them diverse career opportunities, strong leadership and mentorship, rewarding, collaborative work, and responsibility they won’t find just anywhere. We’re always pushing new limits. You can too. 

District Overview

HR Operations is an integral partner and service provider at Kiewit.  In recent years, we have gone from decentralized HR groups to a unified, shared service team, with various HR Centers of Excellence.  Our vision is to be a best-in-class international HR organization. 

Location

This position is based out of Omaha, NE, Lenexa, KS, Denver, CO, or The Woodlands, TX.

Responsibilities

  • Serve as a leave concierge for employees planning and going through the leave process by guiding and educating employees through the pre-education, initiation, handling and closure/return to work phases of the leave.
  • Build and manage strong relationships with key internal and external stakeholders during the leave process to ensure touchpoints occur and required information is provided by the employee according to the timeline and employee questions are answered. Engage manager/HRBP/ER as needed and provide updates.
  • Maintain working knowledge of current paid/unpaid leave laws and Company specific leaves
  • Utilize leave software to complete leave-related tasks by deadline such as the distribution and collection or required forms from the initial employee inquiry to return-to-work.
  • Coordinates ADA process with Stakeholders (HRBPs, project sites, etc.)
  • Utilize SAP to enter leave actions and employee time such as PTO/sick-carryover/vacation and appropriate entry/removal of pay additions for any employee going on or coming off of a leave of absence.
  • Ability to coordinate and monitor tasks with other internal groups such as payroll.
  • Communicate with vendors as needed to support timely handling of disability claims.
  • Collaborate with peers to share learnings, cross-train, leverage best practices, challenge the status quo, drive consistency and deliver operational excellence
  • Focus on continuous improvement and innovation to refine and evolve leave processes and improve the employee experience.
  • Manage escalations and issue resolution.
  • Focus externally to remain aware of industry trends and best practices.

Qualifications

  • Bachelors in Human Resource/Business Management or equivalent experience
  • 2-4 years of experience working in human resources
  • Bi-lingual in English and French, both in written and verbal communication
  • Basic investigative and analytical skills sufficient to identify the employee’s need for leave and recommend a leave plan.
  • Proven ability to build strong relationships and influence multiple levels of stakeholders; organizational savvy; excellent networker, strong external focus and service delivery mindset.
  • Proven success with service delivery, evolving the customer experience, process optimization, and leveraging new technology solutions.
  • Results oriented with a high degree of independence, collaboration, courage, resiliences, curiosity, agility and adaptability.
  • Detail oriented; ability to understand and apply leave laws and policies; ability to adapt to technology as administrative programs evolve. 
  • Ability to work and think independently, to analyze and solve complex problems with excellent judgment; and provide high quality work with attention to detail
  • Basic math skills sufficient to calculate benefit overpayments or premiums owed.
  • Ability to maintain strict confidentiality.
  • Demonstrates in-depth of knowledge for all Company policies and Federal, State/Provincial, and local leave laws.
  • Experience working in a fast-paced team environment.
  • Regular and predictable on-site attendance
  • Experience in shared services or human capital consulting with disability benefits and other leaves required by state and/or federal law including The Family Medical Leave Act preferred
  • Basic understanding of SAP preferred
  • Intermediate knowledge of Microsoft Office Suite, inclusive of Outlook, PowerPoint, Word, and Excel preferred

We are an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


There’s no limit to what you’ll work on at Kiewit. With contracts in different markets and geographic areas, you’ll tackle new challenges all the time. Whether you’re building a facility that can turn water into power or engineering safer infrastructure networks, you’re bound to push the limits of innovation in new and exciting ways.

With Kiewit, you’ll have the potential to work on a variety of projects in seven major markets. From railroads to tunnels, renewable energy to biofuels, you’ll be part of a mission that’s bigger than you can imagine. 

Here, you’ll team up with market experts and gain cross-functional experience — all while helping people across the globe live better.

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.


Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs

Job Segment: Operations Manager, Engineer, ERP, Consulting, Operations, Engineering, Technology