IT Lead Associate - Kiewit Technology Group

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Date: May 15, 2019

Location: Lenexa, KS, US

Company: Kiewit

Requisition ID: 80239

Position Summary:
Kiewit Support Services (KSS) is a department within the Kiewit Technology Group (KTG) that directly supports the products and business processes for customers within various business units which include full time employees, contractors and partners. As a campus leader, you will collaborate with the business and facilitate internal engagements with other technology group product and service teams; promote KSS services to the business when appropriate. The successful candidate will contribute to the achievement of KTG’s organizational aims of centralizing support, reducing cost and providing consistency through effective automation and efficient processes. In addition, the campus leader will be responsible for performance and career management of other KSS employees.  

Responsibilities:
**LEADERSHIP
•    Provides feedback and encourages learning by team members; creates growth opportunities for others; transfers knowledge to others and challenges them to develop their own solutions
•    Articulates clear performance goals and provides frequent performance measurement feedback
•    Establish priorities, allocates time to maximize benefits, manages team resource plans to ensure utilization of resources and effectively support multiple project and activity work streams
•    Makes clear assignments to the team; empowers others by extending responsibility and authority; provides timely feedback and follow-up
•    Proactively identifies and develops high-performance teams and individuals; implements succession planning throughout the organization based on skill evaluation
•    Holds self, team, and others accountable for expected delivery in order to keep active work to task, on time and with quality

**COLLABORATION
•    Connects and builds relationships with others inside and outside the organization; develops highly effective alliances
•    Gains trust and respect of others to sponsor collaboration and information sharing across teams and departments
•    Work collaboratively with Business and Information Management Product, Technical and Support Teams to ensure communications and processes are completed with seamless service delivery
•    Partner, share, and collaborate other KSS Leads to maintain a strong and cooperative relationship within KSS and KTG.

**TECHNICAL SOLUTIONS
•    Partner with business leaders to prioritize and facilitate strategic and operational work plans
•    Demonstrates passion and interest when conveying ideas; expresses vision in compelling and motivational ways, encourages and brings out the best in others
•    Develops and sets a clear and compelling vision for the future. Creatively considers alternative strategies to achieve future goals
•    Assist with escalations involving resource constraints, quality issues, or any project execution issues where appropriate
•    Establish and maintain annual performance KPIs and product adoption metrics that are reported out to the Business and Information Management leadership
•    Aligns resources to meet organizational goals; clearly communicates roles and responsibilities; sets clear expectations
•    Leads efforts to ensure strong product adoption and if remediation is required also designs and implements strategies to improve adoption 
•    Develops change management plan and leads efforts to manage change due to process and/or product changes
•    Pro-actively seek opportunities for continuous improvement within the department and acting upon findings to initiate improvements, presenting ideas in a persuasive and compelling way to gain support
•    Makes timely decisions with well-developed judgment, while considering alternatives, risks, and other critical decision factors
•    Assisting with annual product budget planning and people budget for their team (salary, training, and travel costs) and also accountable for strong cost versus budget performance.

Secondary Job Duties:
•    Responsible for assisting with annual product budget planning and people budget for their team (salary, training, and travel costs) and also accountable for strong cost versus budget performance.   
•    Manage all communication of IT changes impacting systems.
•    Liaise with Development teams of KTG and Business Unit heads and “power users” for new software and mobile apps.
•    Offer benchmarking standards of other industry expertise.
•    Maintain industry application expertise and staying abreast of vendor enhancements through attendance at conferences, workshops, and involvement in user groups. 
•    Monitor emerging risks and collaborate with IT to establish controls applicable to new systems.
•    Stay up-to-date on regulations and rules of all supervisory and regulatory agencies pertaining to operational functions.

Requirements:
•    15 years of Information Technology experience with solid technical knowledge of current technologies and industry trends
•    7 years of Customer Service experience
•    7 years of Management experience
•    Interpersonal skills are necessary to maintain a collaborative, cooperative, and courteous demeanor.  
•    Must have the ability to use tact, diplomacy, and possess a personable nature.
•    Ability to travel at least 25% or less.
•    Excellent communication skills    
•    Strong organizational skills    
•    Team player    
•    Strategic thinker    
•    Energetic, fast paced, sense of urgency    
•    Results-oriented    
•    Ability to manage multiple tasks    
•    Attention to detail
•    Decision making skills
•    Change champion
•    Likes a challenge
•    Participative management style
•    Strong executive presence
•    Ability to resolve complex inter-personal problems    

Bonus Points:
•    Bachelor’s degree bet yet a Masters in MIS or MBA. 
•    Customer Service experience in other industries a plus.

About Kiewit 
As one of North America's largest, most respected construction and engineering organizations, with 2018 revenues of $9 billion, Kiewit exists to make a difference. We improve and connect communities across the United States, Canada, and Mexico through complex projects in transportation, water/wastewater, power, oil, gas and chemical, building, industrial and mining. Our services are as diverse as the skills of our 20,000-strong workforce to whom we provide challenging, honest work in a caring and collaborative culture. A sense of adventure, pride and fulfillment is built into every career at Kiewit.

How We’re Different
•    Consistently ranked within the top five of the “Top 400 Contractors” according to Engineering News-Record 
•    Top-tier health, dental and vision insurance available from Day One of employment
•    401K savings plan that includes company dollar-for-dollar match on contributions up to 6 percent of base pay
•    Our employees are entitled to accrue at least 20 days paid time off each year
•    We spend an average of $8,500 per employee each year on training and career development and reimburse up to $5,250 per year in outside tuition costs

Kiewit is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.


Nearest Major Market: Overland Park
Nearest Secondary Market: Kansas City

Job Segment: Engineer, Law, Wastewater, Water Treatment, Change Management, Engineering, Legal, Management

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