Commercial Manager (Warranty/Sub-Warranty) - OLRT
Ottawa, ON, CA
Requisition ID: 179712
Job Level: Senior Level
Home District/Group: Eastern Canada District
Department: Field Operations
Market: Transportation
Employment Type: Full Time
Position Overview
Oversees warranty and sub‑warranty items, including interface management with RTM for handover and lifecycle obligations.
District Overview
Eastern Canada District's projects include highways, bridges, mass transit, mine site development & open pit operations, hydroelectric powerhouses, wind-power plants, dams & industrial. The serve the construction and mining industries and operates in Eastern Canada.
Location
This role will be based in Ottawa
Responsibilities
- Establish and manage warranty tracking systems, response times, and documentation requirements.
- Coordinate with RTM and internal teams for handover, defect liability, performance standards, and closeout of issues.
- Analyze recurring defect trends and drive root‑cause actions with construction and systems teams.
- Ensure alignment between commissioning, handover, and warranty obligations; track KPIs and service levels.
- Prepare commercial summaries and leadership briefings on warranty posture and risk.
Qualifications
- Experience with LRT lifecycle, commissioning, and warranty/sub‑warranty frameworks.
- Understanding of performance requirements, service levels, and interface agreements (e.g., with RTM).
- Strong data tracking, reporting, and stakeholder management skills.
- Familiarity with common construction systems (e.g., SharePoint, Aconex/Unifier, P6, Bluebeam, Power BI) is considered an asset.
Other Requirements:
- Regular, reliable attendance
- Work productively and meet deadlines timely
- Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment
- Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
- Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
- May work at various different locations and conditions may vary
- Openings are to fill both existing vacancies and newly created positions
Base Compensation: $120,000/yr - $145,000/yr
(Actual compensation is subject to variation due to such factors as education, experience, skillset, and/or location)
We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.
We believe in equal opportunity in employment practices without discrimination and comply with all laws regarding human rights in the provinces where we operate.
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