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Platform Administrator

Location: 

Omaha, NE, US

Requisition ID: 179639 

Job Level: Entry Level 

Home District/Group: DHO Information Technology Group 

Department: Technology Group 

Market: Corporate Home Office 

Employment Type: Full Time 

Position Overview

As Platform Administrator, you will be responsible for providing technical support and customer service to all areas of the Kiewit organization. Tasks include handling escalated customer issues covering a variety of services. This is a position on a newly formed team looking for self-starters who are actively looking to take on issues and resolve them in a timely manner. 

District Overview

Kiewit provides a diverse range of shared service functions to assist our districts in their endeavors to pursue, win and successfully execute projects. Our shared services encompass Business Management, Kiewit Supply Network, Kiewit Technology Group, HR Operations, Safety, Environmental, Equipment, Quality, Legal, Compliance and more. 

Location

This position is located at 12312 Port Grace Blvd, La Vista, NE 68128

Responsibilities

  • Provides technical support and troubleshooting, resolving issues in a timely manner.
  • Collaborates with technology teams and business users to efficiently and effectively resolve issues and escalate when necessary.
  • Keep security focus while administering and providing access to business-critical platforms.
  • Diagnoses and resolves technical issues promptly to minimize downtime and maintain system integrity.
  • Performs routine checks and maintenance tasks to ensure the health and functionality of IT systems.
  • Develops and updates a knowledge base of common issues and solutions for tier 1 technicians where necessary.
  • Reliable and consistent attendance

Qualifications

  • High School Diploma / GED
  • 2-4 years working in a technical environment, administering systems and providing customer service.
  • Technical knowledge and troubleshooting experience with common business technologies (exchange, network drives, system configuration)
  • Ability to manage permissions groups and actively troubleshoot firewall applications.
  • Highly motivated to resolve issues, take initiative, and organize work.
  • Nice to have: experience with scripting and automation technologies
  • Ability to follow Kiewit standards and policies.

Other requirements:

  • Work 9-6 p.m. CST to support customers in different areas of the United States
  • Be available for on call rotation as necessary

Other Requirements:

  • Regular, reliable attendance 
  • Work productively and meet deadlines timely
  • Communicate and interact effectively and professionally with supervisors, employees, and others individually or in a team environment.
  • Perform work safely and effectively. Understand and follow oral and written instructions, including warning signs, equipment use, and other policies.
  • Work during normal operating hours to organize and complete work within given deadlines. Work overtime and weekends as required.
  • May work at various different locations and conditions may vary.

 

We offer our fulltime staff employees a comprehensive benefits package that’s among the best in our industry, including top-tier medical, dental and vision plans covering eligible employees and dependents, voluntary wellness and employee assistance programs, life insurance, disability, retirement plans with matching, and generous paid time off.

Equal Opportunity Employer, including disability and protected veteran status.

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There’s no limit to what you’ll do at Kiewit. Whether you’re building or supporting projects that provide communities with dependable energy, safe transportation, clean water, or access to health care, the work you do will positively impact people’s lives for generations to come. 

Here you’ll have endless opportunities to expand your expertise through on-the-job experience and internal and external training and development opportunities. 

We offer our full-time staff employees a comprehensive benefits package that’s among the best in our industry. From top-tier health care programs to employee assistance programs and retirement planning, we aim to provide you with the tools you need to be successful in the areas of life that matter most to you.

Kiewit is an equal-opportunity employer, and we believe a diverse workforce is vital to the success of our business. We continue our efforts to attract, develop and retain employees from all backgrounds who are passionate about our industry.  

We are committed to veteran and military hiring and will consider relevant military experience as equivalent to qualification requirements.


Nearest Major Market: Omaha
Nearest Secondary Market: Council Bluffs
Job Segment: Compliance, Technical Support, Supply, Business Manager, Legal, Entry Level, Technology, Operations, Management

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