Program Quality Director

Position Overview

The Quality Director serves as the Program Management Office (PMO) Director for a large, complex utility capital program and is responsible for establishing, leading, and continuously improving program-wide governance, quality management systems, performance reporting, and execution excellence. This role provides strategic leadership across multiple projects, ensuring consistency, accountability, risk management, and adherence to client standards, regulatory requirements, and program objectives.

The Quality Director will partner closely with executive leadership, client stakeholders, engineering teams, construction management teams, contractors, and project managers to drive successful program delivery while fostering a culture of quality, continuous improvement, and operational excellence.

District Overview

Kiewit’s Quality Group is a shared service that maintains and executes quality standards on projects across the company. Our principal quality objectives are to meet or exceed clients’ expectations and to eliminate rework by performing our work “right the first time.” We monitor our performance against these objectives and require continual improvement. 

Location

This position will be a field based role and required to travel to projects across the US. 

Responsibilities

Program Leadership & Governance
•    Lead the Program Management Office (PMO) supporting a large utility infrastructure program.
•    Establish and maintain program governance frameworks, procedures, standards, and performance metrics.
•    Develop and implement program-wide quality management strategies aligned with client objectives.
•    Facilitate executive-level program reviews and governance meetings.
•    Ensure alignment of program delivery activities with contractual commitments, regulatory requirements, and client expectations.
•    Provide strategic oversight of program performance, schedule adherence, cost management, and risk mitigation efforts.
Quality Management
•    Develop, implement, and maintain the Program Quality Management Plan.
•    Establish quality standards, procedures, audits, inspections, and compliance processes across all program projects.
•    Lead quality assurance and quality control initiatives to ensure consistent execution and deliverable quality.
•    Monitor key quality performance indicators and implement corrective actions where necessary.
•    Conduct periodic program assessments and maturity evaluations to drive continuous improvement.
•    Ensure compliance with applicable utility, environmental, safety, and regulatory requirements.

PMO Operations
•    Direct PMO functions including, reporting, document management, change management, risk management, and lessons learned programs.
•    Establish standardized project management methodologies and best practices across the program.
•    Oversee development of executive dashboards, performance reporting, and program analytics.
•    Ensure effective integration among engineering, procurement, construction, commissioning, and operations stakeholders.
•    Lead development and maintenance of program execution plans, governance documents, and management procedures.
Stakeholder Management
•    Serve as a trusted advisor to client leadership and executive stakeholders.
•    Build and maintain strong relationships with client representatives, regulatory agencies, contractors, consultants, and internal teams.
•    Facilitate issue resolution and decision-making processes across organizational boundaries.
•    Present program status, risks, opportunities, and recommendations to executive leadership.
Continuous Improvement
•    Drive a culture of accountability, quality, innovation, and continuous improvement.
•    Identify opportunities to improve program efficiency, delivery performance, and organizational effectiveness.
•    Implement lessons learned programs and best-practice sharing across the portfolio.
•    Lead organizational change initiatives supporting program objectives.

Qualifications

•    Bachelor’s Degree in Engineering, Construction Management, or a closely related technical discipline (required).
•    Minimum 15 years of progressively responsible experience in program management, project management, quality management, engineering, construction management, or utility infrastructure delivery.
•    Minimum 10 years of leadership experience managing large multidisciplinary teams and complex capital programs.
•    Demonstrated experience serving in a PMO leadership role on large-scale utility, energy, transmission, distribution, generation, or infrastructure programs.
•    Proven experience developing and implementing quality management systems and governance frameworks.
•    Experience working directly with utility clients and executive stakeholders.
•    Exceptional communication, facilitation, negotiation, and leadership skills.
Preferred Qualifications
•    Professional Engineer (PE) license.
•    Project Management Professional (PMP) certification.
•    Certified Manager of Quality/Organizational Excellence (CMQ/OE) or equivalent quality certification.
•    Experience managing programs exceeding $500 million in total capital value.
•    Experience with utility capital improvement programs, grid modernization initiatives, transmission and distribution projects, substation programs, renewable energy programs, or related infrastructure portfolios.
•    Experience implementing enterprise PMO methodologies and quality systems in owner or EPC environments.

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